⚖️ HB Mobile Car Detailing – Terms & Conditions

1. Service Requirements

• HB Mobile Car Detailing is a mobile service. The customer must provide:

  • Access to a working water hookup (outdoor spigot or hose).

  • Access to the vehicle during the scheduled appointment.

• We bring all detailing tools, cleaning products, and power equipment.

2. Vehicle Condition

• Prices listed are based on vehicles in average condition.

• Heavily soiled vehicles (excessive pet hair, mud, stains, trash, etc.) may incur an extra fee or require an upgraded package.

• We reserve the right to refuse service if a vehicle is unsafe to work on or beyond normal detailing standards.

3. Payment & Booking

• Payment is due upon completion of the service (cash, Venmo, or other approved method).

• A $25 deposit may be required for certain bookings to hold your appointment.

• Cancellations or reschedules must be made at least 24 hours in advance.

  • Less than 24-hour notice may result in a $25 cancellation fee.

4. Weather Policy

• In the event of extreme weather (rain, snow, high winds, or freezing temperatures), appointments may need to be rescheduled for safety and quality reasons.

• We’ll contact you promptly to arrange a new time.

5. Liability

• HB Mobile Car Detailing is not responsible for:

  • Pre-existing damage (scratches, stains, rust, or clear coat failure).

  • Items left inside the vehicle.

  • Mechanical or electrical issues (power windows, locks, etc.) that malfunction during normal cleaning.

• We take every precaution to protect your vehicle, but services are performed at the customer’s risk.

6. Satisfaction Guarantee

• We take pride in our work — if you’re not satisfied with the result, please contact us within 24 hours of your appointment so we can address any issues.

• Corrections or touch-ups after 24 hours may require an additional service fee.

7. Photos & Marketing

• We may take before-and-after photos of your vehicle for marketing purposes.

• We will never share license plates or personal information in photos.

• If you’d prefer no photos be taken, please let us know before the service begins.